LEGAL
Cancellation & Refund Policy
Last Updated: September 2026
Keerthi Landscapes provides customised landscaping, irrigation, farmland development and green gifting services. Because requirements vary from project to project, cancellation and refund conditions may depend on the individual quotation or agreement.
1. Project-Specific Terms
Where an accepted quotation, proposal, purchase order or written agreement contains specific cancellation, advance or refund conditions, those project-specific terms will take precedence.
2. Cancellation Before Work Begins
If a client requests cancellation before execution begins, Keerthi Landscapes may review the request based on work and commitments already made.
Costs already incurred may include:
- Site consultation or assessment
- Design or planning work
- Administrative work
- Plant or material procurement
- Supplier commitments
- Labour bookings
- Transport arrangements
- Third-party services
Amounts corresponding to costs already incurred or committed may be non-refundable.
3. Cancellation After Procurement
Plants, materials, equipment or customised items purchased or ordered specifically for a project may not be refundable once procurement or supplier commitment has occurred.
4. Cancellation After Work Begins
Where project execution has already started, any refund consideration will take into account:
- Work already completed
- Labour used or committed
- Plants and materials supplied or ordered
- Transport and equipment costs
- Third-party commitments
- Other reasonable project expenses
5. Design or Consultation Work
Where design, consultation or planning services have already been provided, fees relating to completed professional work may be non-refundable.
6. Green Gifting Orders
Cancellation of green gifting orders will depend on whether plants, packaging, customisation or other materials have already been procured or prepared.
Order-specific terms communicated at the time of confirmation will apply.
7. Rescheduling
Where possible, Keerthi Landscapes may reschedule work instead of cancelling it if delays arise due to:
- Severe weather
- Unsafe site conditions
- Site access restrictions
- Plant or material availability
- Events outside reasonable control
Rescheduling does not automatically create an entitlement to a refund.
8. Approved Refunds
Where a refund is approved, the refund method and reasonable processing period will be communicated to the customer.
Any applicable deductions will be explained based on work performed or costs already incurred.
9. Contact
For cancellation or refund queries:
Email: connect@keerthilandscapes.com
Phone: +91 87489 72533